Astral Windows are finished with premium Interpon powder coatings for long-lasting durability.

• Wash with warm water and a mild, pH neutral detergent using a soft cloth, sponge or soft bristle brush.
• Rinse thoroughly with clean water to remove all residue.
• Do not use abrasive cleaners, scourers or high-pressure water.
• Do not use strong solvents such as thinners, acetone, methylated spirits or products containing chlorine.
• Start cleaning from the time of installation to remove construction residues.
• Keep a record of cleaning to maintain your powder coating warranty.

High performance glass is durable but should be cleaned with care.

• Use clean water, a mild detergent and a soft, lint-free cloth, sponge or squeegee.
• Avoid abrasive materials or sharp blades that may scratch the surface.
• Do not use strongly alkaline cleaners, acidic solutions, or products containing hydrofluoric acid.
• Remove labels or stickers promptly.
• Protect glass from concrete, paint, mortar, welding sparks and metal filings.
• Extra care is required for coated and low-e glass – consult your glazier for specific cleaning advice.

Regular maintenance of hardware will ensure smooth operation and extend the life of moving parts.

• Lubricate hinges, locks and other moving components at least once every 12 months using a silicone-based spray.
• Do not use oil or grease as it can attract dirt and cause build-up.
• Tighten visible screws if required. Do not over-tighten.
• Adjustments may be required over time as the building naturally settles.
• If a window or door is difficult to operate, contact your installer for adjustment.

Keeping tracks and drainage clear is essential for performance.

• Regularly clean sliding door and window tracks with a soft brush or vacuum.
• Remove dirt, leaves, sand and debris from tracks and drainage channels.
• Ensure drainage holes and weep holes remain clear and unblocked at all times.
• Do not allow dirt or debris to build up in the track as this can affect operation and cause damage.
• Do not block or cover drainage holes.

Protecting your windows during construction will prevent damage and make cleaning easier.

• Protect glass and frames from cement splashes, paint, welding sparks and abrasive materials.
• Use protective film and remove promptly after completion.
• Clean off any contaminants immediately – the longer they are left, the harder they are to remove.
• Do not scrape or use sharp objects to remove residue.

The following are considered normal and are not covered under warranty.

• Minor variation in colour or gloss over time due to exposure to the elements.
• Slight movement, settlement or adjustment of doors and windows.
• Wear of seals, gaskets and weather strips over time.
• Condensation may occur in certain conditions and does not indicate a product fault.